We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.

We aim to dispatch all orders as quickly as we can, usually within 1-3 working days of receiving an order.

We advertise all pre-order products with an estimated date of availability based on information received from our suppliers. We aim to dispatch all pre-order products so that they arrive within 1-3 working days of this date.

All products will be carefully packed in packaging designed to adequately protect the product whilst minimising the effect on the environment.

The delivery will be made by the carrier on the service selected automatically in the checkout process. Tracking details will be sent to your email address or mobile number. Please contact us if you have any issues with the timeliness or quality of the delivery and we will agree a course of action with you.

You can “remove” a product at any time from your shopping basket prior to completing the checkout process.

You may normally cancel your order for any reason up to the point of dispatch. If you do cancel the order within this time any payments made by you will be refunded to the debit/credit card used to make the purchase via our payment service provider.

We hope you will be very happy with the product(s) you have ordered. In the event that this is not the case, we will offer you an exchange or refund provided you contact us within 7 working days of receipt of goods.

If you do cancel your purchase, you must return the unwanted item(s) to us in the condition you received them, with all labels and packaging still attached, and at your own expense.

Please return the unwanted item(s) to us at: Wave of Nostalgia, 74 Main Street, Haworth, Keighley BD22 8DP

On receipt of the returned goods, the refund will be made to the debit/credit card used to make the purchase via our payment service provider.

When returning an item, we suggest you retain a certificate of posting for your own records, in the event of the product failing to reach us.